Communications

The FIRST first responders

communications patch

When our dispatchers answer the call in your time of need, it is important to know that they are highly trained and able to handle any emergency that you are experiencing. Our personnel are certified in Emergency Medical Dispatch (EMD)  and Cardiopulmonary Resuscitation (CPR) to assist you with pre-arrival instructions of life-saving techniques before EMS arrives. They have helped save lives when precious minutes count. One of our dispatchers was credited some years ago with helping save the life of a woman in our county who was injured in a lawn mower accident. She was bleeding severely and crawled to her house, where she called 911. Our dispatcher kept her on the phone and gave her directions on how to apply direct pressure to the wound to control the bleeding before EMS arrived. She is alive and well to this day, in part due to the actions of our dispatcher.

Highly Trained

Our dispatchers go through a rigorous on-the-job training process. During the time they are being trained, they are paired with an experienced dispatcher to assist them with the learning process. They spend one week at the Nebraska Law Enforcement Training Center in Grand Island where they are certified in EMD and National Crime Information Center (NCIC) protocols. They are trained to enter and retrieve information in the NCIC database to include arrest warrants from the courts, protection orders, lost or missing persons, and stolen property. These certifications, including CPR, are renewed every two years through both classroom testing and on-line coursework. They are also trained in the National Incident Management System (NIMS 100-200, 700-800) via on-line courses.

Three of our dispatchers are certified members of the Nebraska Tactical Emergency Response Team (NE -TERT). These dispatchers are trained to respond, both locally and regionally, to disaster or critical incident situations where they handle communications duties. Another dispatcher is certified in Tactical Dispatching to assist the Sheriff’s Office Tactical Team when they are called out to duty. The Division Captain is a nationally certified Communications Unit Leader (COML), to direct all communications during large scale emergency situations.

With our training and experience, and our passion for customer service, it is our mission to provide safe and accurate communications services to our public safety responders, and to the citizens of Washington County.

Statistics

Calls for Service

MO/YRBlair PDWCSOArlington FDBlair FDFt.Calhoun FDHerman FDKennard FD
25/09/2017
25/01/2017 926 994 13 67 17 3 12
25/02/2017 752 948 6 52 19 4 8
25/03/2017 999 1180 16 73 24 11 28
25/04/2017 863 1269 4 115 15 3 6
25/05/2017 1001 1428 2 66 15 8 9
25/06/2017 926 1074 8 60 15 9 8
25/07/2017 920 1452 16 70 24 1 19
25/08/2017 829 1246 6 61 18 2 7
25/09/2017 916 1160 6 62 18 8 9
25/10/2017 1070 1254 3 55 20 6 9
25/11/2017 923 1038 7 46 15 7 8
25/12/2017 915 1033 7 55 9 6 12
01/01/1970 11040 14076 94 782 209 68 135


Radio and Telephone Stats

MO/YRPBX911 Radio XMIT toRADIO XMIT
25/09/2017 Text LAW & FIRE from 911 County FD's
25/01/2017 3460 0 23586 999
25/02/2017 3020 0 20761 1076
25/03/2017 3984 0 28316 2889
25/04/2017 4358 0 26922 1138
25/05/2017 3503 0 26360 768
25/06/2017 3740 0 24686 973
25/07/2017 3679 0 24200 1000
25/08/2017 3583 0 24200 1000
25/09/2017 3222 4 24837 824
25/10/2017 3593 2 26938 918
25/11/2017 3149 3 23930 826
25/12/2017 2904 1 23105 607
01/01/1970 42195 10 297841 13018